New Customers Receive 50% off Their 2nd Clean!*
WHO WE ARE
Our Mission
Our Customer Service Standards
Our Mission
Our mission is to protect your time, while bringing order, comfort, and renewal to every space we touch.
We provide reliable, detailed cleaning services for homes, businesses, and properties in transition — from move-ins to construction sites. With integrity, respect, privacy and compassion, we create clean, healthy environments that support the people and communities we serve.
Our Values
Our Customer Service Standards
Our Mission
1. Respect & Integrity
We treat everyone with honesty, fairness, and respect — doing what’s right, even when no one is watching.
2. Responsibility & Reliability
We are trusted to care for your space and honor that trust through consistency, reliability, and accountability.
3. Care & Service Excellence
We take pride in what we do. Every space
1. Respect & Integrity
We treat everyone with honesty, fairness, and respect — doing what’s right, even when no one is watching.
2. Responsibility & Reliability
We are trusted to care for your space and honor that trust through consistency, reliability, and accountability.
3. Care & Service Excellence
We take pride in what we do. Every space deserves our best effort, attention to detail, and genuine care.
4. Balance & Well-Being
We support a healthy work-life balance because it allows us bring our best selves to work and home.
5. Community & Giving Back
We’re committed to contributing beyond our business — helping those in need.
6. Teamwork & Growth
We succeed together. We value collaboration and open communication to help us grow and feel valued.
Our Customer Service Standards
Our Customer Service Standards
Our Customer Service Standards
We take great pride in providing excellent customer service. We want our people to be equipped to provide the best service possible. Here are some techniques we use:
BE POSITIVE
We will maintain a joyful and positive attitude, being courteous and respectful in all interactions.
BE PROACTIVE
We care about our job and the services that
We take great pride in providing excellent customer service. We want our people to be equipped to provide the best service possible. Here are some techniques we use:
BE POSITIVE
We will maintain a joyful and positive attitude, being courteous and respectful in all interactions.
BE PROACTIVE
We care about our job and the services that we provide. We leave feedback forms with QR codes so you scan and provide feedback on the work we did.
BE PREPARED
We keep complete lists of all of your tasks, likes, hot spots, and desires. We show up knowing exactly what you need and will arrive prepared, looking professional.
COMMUNICATION IS EVERYTHING
Conflicts are caused by communication gaps. We WANT you to communicate needs - be open with us, and we will do our best to meet your needs.
MEET THE STAFF
Meet Our Owner - Rebecca!!!
Rebecca is the owner and founder of Dells-Maid Cleaning Solutions.
She has an amazing attention to detail and a huge work ethic - always pursuing excellence. Her desire for cleanliness, organization, and helping her neighbors live their best lives led her to create a Cleaning Solutions company in 2018. Since making it through Covid and a company split in May 2021, Rebecca has worked hard to grow and strengthen Dells-Maid Cleaning Solutions!
When not working, Rebecca enjoys spending time with her girls, taking walks with her daddy-daughter pair of golden doodles, adventuring, and taking Harley rides.
Meet Jade!!
Jade is the face behind our Facebook!!
Social media manager and a proud mother of one beautiful girl!! At 28 years old she loves the outdoors, coffee and true crime! She loves tattoos and spontaneous adventures!
She is an avid fisherman, however her favorite season is fall for the chilly winds and color changes!
Meet Zoey!!
Zoey is a first time mom of a 11 month old baby girl. She loves to paint and stay organized. She’s a hard worker dedicated with any job she takes on with a passion for cleaning. Cleaning fills her with happiness, she sees a day full of cleaning as a good day making her feel fulfilled knowing she could help someone at the end of the day. She’s very kind and sweet and hopes to spread her good vibes to everyone and anyone she can.
Meet Savanah!!
Savanah is currently pursuing a bachelor’s degree in Social and Behavioral Science. She has a strong passion for exploring new places and cultures. She has had the opportunity to travel to 27 different states so far, with plans to experience even more in the future. Alongside her studies, her work ethic is insane. She works as both a caregiver and a cleaner, which has taught her the value of responsibility, dedication, and hard work. She takes pride in maintaining a strong work ethic and she’s always motivated to stay busy and keep striving toward her goals.
Meet Landon!!
Landon brings such a strong sense of responsibility and dedication to the team, from years of hands-on cleaning experience!
Landon began cleaning at a young age, alongside his grandmother, for a Bed & Breakfast, and has continued to build his skills by working in maintaining a church for the past few years. His reliability and positive attitude make him a great asset to our team.
INSURED, Accredited & SAFE
INSURED
ACCREDITED
ACCREDITED
We are insured and prepared to take care of all of your cleaning needs! We take great pride in doing everything above board!
ACCREDITED
ACCREDITED
ACCREDITED
We are accredited through the Better Business Bureau with an A+ rating!
& SAFE
ACCREDITED
& SAFE
Our company's Safety Policies include privacy guarantees, PPE use, proper chemical handling training, equipment maintenance, procedures for emergencies, and ongoing training and learning sessions.
We are so glad you are here!
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